At Vital Herbs, we are committed to providing you with timely and efficient shipping for your orders. Please read our shipping policy carefully to understand how we handle your orders.
1. Processing Time
All orders are processed within [insert number of business days, e.g., 1-3 business days]. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be delayed. We will notify you via email if there will be a significant delay in shipping your order.
2. Shipping Rates and Delivery Estimates
Shipping costs are calculated at checkout based on your location, the weight of your order, and the shipping method selected. We offer various shipping options, including standard and expedited services. Delivery estimates vary depending on your location and the shipping carrier.
- Standard Shipping: [insert estimated delivery time, e.g., 3-7 business days]
- Expedited Shipping: [insert estimated delivery time, e.g., 1-3 business days]
3. Shipping Carriers
We use reputable shipping carriers to deliver our products. Depending on your location and the selected shipping method, your order may be shipped via [insert carrier names, e.g., UPS, FedEx, USPS, etc.].
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor your order’s progress through the shipping carrier’s website.
5. Delivery Issues
If your package is lost, damaged, or not delivered within the estimated time frame, please contact us at [Your Email] or [Your Phone Number]. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. International Shipping
Currently, we only ship within [Your Country/Region]. If you are interested in international shipping, please contact us for more information.
7. Incorrect Address
It is your responsibility to provide the correct shipping address at checkout. We are not responsible for orders that are lost or delayed due to incorrect or incomplete address information. If you realize you have entered the wrong address, please contact us as soon as possible, and we will do our best to correct it before the order ships.
8. Return Policy
For information on our return policy, please refer to our Returns and Refunds section in the Terms and Conditions.
9. Changes to Shipping Policy
We reserve the right to update or change this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our site following any changes constitutes your acceptance of the new Shipping Policy.
10. Contact Information
If you have any questions about our Shipping Policy, please contact us at:
Vital Herbs
[Your Address]
[Your Email]
[Your Phone Number]