At Vital Herbs, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied for any reason, please review our Return and Refund Policy below.

1. Return Eligibility

You may return products purchased from Vital Herbs within [insert number of days, e.g., 30 days] of the purchase date. To be eligible for a return, the following conditions must be met:

  • The product must be unused and in its original packaging.
  • The return request must be initiated within [insert number of days] days of receiving your order.
  • You must have the receipt or proof of purchase.

2. Non-Returnable Items

Certain items are non-returnable, including but not limited to:

  • Opened food products
  • Gift cards
  • Downloadable software products

3. Return Process

To initiate a return, please follow these steps:

  1. Contact us at [Your Email] or [Your Phone Number] to request a return authorization. Include your order number and a description of the item you wish to return.
  2. Once your return is authorized, we will provide you with instructions on how to return the item.
  3. Pack the item securely in its original packaging and include the receipt or proof of purchase.
  4. Ship the item to the address provided in the return instructions. You are responsible for the shipping costs associated with returning the item.

4. Refunds

Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within [insert number of days, e.g., 7-10 business days]. Please note that shipping costs are non-refundable.

5. Exchanges

If you received a defective or damaged item, please contact us at [Your Email] or [Your Phone Number] within [insert number of days] days of receiving your order. We will work with you to exchange the item for a new one.

6. Changes to Return and Refund Policy

We reserve the right to update or change this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our site following any changes constitutes your acceptance of the new policy.

7. Contact Information

If you have any questions about our Return and Refund Policy, please contact us at:

Vital Herbs
[Your Address]
[Your Email]
[Your Phone Number]

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